No email confirmation after payment

[christcake]

Hello,

I've decided to pay in order to have a chance to meet my favorite band.
But, after payment confirmed by PayPal, I didn't received any email confirmation from BigCartel, or instruction.
And there's no email contact on http://thescorpions.bigcartel.com

Thanks for your help

[thomasbennett]

Apologies, I have to email everyone manually, so sometimes it takes a little longer than it should!