[retvi]

Hello. The site will not let me watch the clip of our boys in the studio. I keep getting a message saying that I need some sort of update on my Real One. It then searches for the update and says there is not one. Do you know what I need to do?

[beowulf]

You may have to go to real.com website and download a newer version of the player.

[Virgin Killer]

http://www.real.com/R/RDX.fail-redir.R/ ... 10Beta.exe

[retvi]

Well, I downloaded it again and it still will not work! Brownie Points for anyone who has a clue why. Have I mentioned recently how much I hate computers?

[retvi]

Now I've gotten it to play- sort of. It's horribly pixelated and will play about 5 seconds of music over and over and show 2-3 quivering still shots of the video! I'm really wanting to throw my computer out a ten story window!

[beowulf]

I know. Real One Player isn't very good at showing videos or videoclips for that matter. Windows Media Player is the best one for that. Hang in there though and don't let the computer get the better of you.